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  1. Order Failed
    • The chosen item may be out of stock.
    • There may be network failure during order process.
    • There may be lack of data during order process.

  1. Order Failed but Balance/Point is Withdrawn

Don’t worry, if the order failed but your balance/point is withdrawn, we’ll make sure you receive a refund within 3×24 hours.

You can also confirm with us about this matter by sending an email explaining the problem you encountered and the data on your TADA app account to [email protected] by clicking on “Contact Us”.

  1. Wrong Order

You can also confirm with us about this matter by sending an email explaining the problem you encountered and the data on your TADA app account to [email protected] by clicking on “Contact Us”.

Need further assistance?

Our TADA Team is always ready to serve 24/7
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