I. How to Redeem
- Click “Redeem”.
- Click on the catalog you want, like Shopping e-Voucher, Giftcard & Voucher, Credit, etc.
- Choose the item you want to redeem.
- Set the amount.
- Fill in shipping data: name, e-mail address, phone number and shipping address.
- Choose payment method.
- Complete payment according to payment amount (available with TADA card balance/points or bank transfer).
- Make sure that you receive confirmation of order number upon completing payment.
II. How to Remove Placed Order
- Click cart.
- Click them items you want to remove.
- Click “-” (minus) button to remove order.
III. How to Check Order Status
- Click transaction history.
- Choose the item you want to check.
- Order status will be displayed on transaction detail page.
IV. How to Cancel My Order
Orders that have been completed cannot be cancelled or exchanged with other items.