Having issues with your order? No worries, we are here to help you with any issues regarding your order.
Order failed occurs due to the following reasons.
- The item you order is out of stock or unavailable.
- Connection problem during the order process.
- Incomplete or missing data during the order process.
Order Failed but Balance/Point has been Deducted
If your balance/point has been deducted from your account but your order failed, you will get a refund in 3x24 hours (working days). Rest assured!
You can directly reach us through email at firstname.lastname@example.org to inform your issues. Please make sure that you give a clear description of the issue and your account identity registered in the TADA app.