WhatsApp is one of the most popular communication platforms these days with its 2 billion active users worldwide. Not only for personal communication, but WhatsApp is also widely used for business. This new feature allows blasting messages through WhatsApp with customer names written in the message to increase customer engagement.
It is as easy as these following steps:
- Open Dashboard
- Go to “Campaign” menu, then choose “Create Campaign” sub-menu
- Choose “Whatsapp Blast” in General Campaign section
- Set Title, then click “Request New Template”
- Choose the tag “Name”
- Then Press “Continue” to finish the process