Create Template Blast Whatsapp with Mention Customer Name

WhatsApp is one of the most popular communication platforms these days with its 2 billion active users worldwide. Not only for personal communication, but WhatsApp is also widely used for business. This new feature allows blasting messages through WhatsApp with customer names written in the message to increase customer engagement.

It is as easy as the following steps:

1. Open Dashboard

2. Go to the “Campaign” menu, then choose the “Create Campaign” sub-menu

3. Choose “Whatsapp Blast” in the General Campaign section

4. Click “Request New Template”

5. Set the template name (Title), Choose the tag “Name” on your text template

6. Scroll down then Press “Submit” to finish the process. Wait until your template is approved, so you can use the template