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Tada Feature Releases and Improvements August 2023

Elevate Your Tada Dashboard Experience: Unleashing Seamless Possibilities for a Better Experience!

Hey there, Friend!

Greetings from our dedicated team! We've been diligently working behind the scenes to elevate your Tada Dashboard experience to soaring heights! We're beyond excited to unveil a wave of exceptional improvements, exclusively designed for you!

Hold on to your tiaras and bow ties, because these fantastic upgrades are set to make their grand entrance on Wednesday, 2nd August 2023. Here's a little sneak peek of what we have in store for you:

Revolutionizing WhatsApp Category Fees: Tailored Charges for Your Unique Messaging Needs!

To align with Meta's latest regulations and enhance your billing experience, we've made an improvement to our Deposit Balance and Billing Invoice in Dashboard. Say goodbye to the one-size-fits-all approach! Now, you'll be able to see the WhatsApp fee charges accurately based on its message category, ensuring fair and accurate billing and optimized deposit balance. Meta's new regulation enables us to categorize WhatsApp messages based on their content, allowing us to tailor fees specifically for your needs. You'll enjoy precise billing for each message type, empowering your business with cost-effective communication. Embrace the future of WhatsApp fees and take control of your messaging destiny!

WhatsApp fee charges in Billing Invoice

WhatsApp fee charges in Deposit Balance deduction

We're thrilled to share a game-changing update for your Tada Dashboard! Last month, we introduced our remarkable Bonus Rewards feature, allowing you to customize rewards for your members. Now, get ready to elevate your rewards strategy even further with our latest enhancement! We've expanded the Custom Bonus Rewards transaction types criteria, unlocking a world of possibilities for your business. In addition to Wallet Top Up, Balance Top Up, Balance Redeem, and Wallet Redeem, you can now utilize additional transaction types, including Activation, Registration, Birthday, Subscription Renewal, Level Upgrade,  and many others! This flexibility empowers you to cater the rewards program precisely to your brand's unique requirements, elevating your member engagement like never before!

But wait, there's more! Along with this update, we have also taken care of various UI issues to ensure a seamless and user-friendly experience on our Dashboard. Your satisfaction remains our top priority, and we are committed to continuously enhancing your journey with us. Embrace these new possibilities and reward your members in extraordinary ways.

Additional transaction types for custom bonus rewards criteria

When your members place an order or redeem their hard-earned points – whether by selling points, using them for QRIS transactions, or exchanging their points with some items – additional component fees like tax and processing fees might come into play. But here's the exciting part: did you know you have the power to decide who bears these fees – you or your customers? It was no piece of cake, but we made it happen! Our mission is simple – to empower you with full control over your brand's strategy when it comes to fee absorption. Fancy charging tax to customers while your company covers the processing fee? Easy peasy! Or maybe you have a different combo in mind – no worries, we've got you covered! Embrace the flexibility and leave the rest to us, because your brand, your rules!

The checkout page if tax and processing fee is set to be absorbed by the customer

Great news! Now you know you don't have to bear all the additional component fees

yourselves. But hang on, we know you don't want customers hitting the cancel button over fee confusion. That's why we've got a nifty trick up our sleeves!

Say hello to our "grouping fee" feature! Now you can request to group all the applied fees into one component and give it a name of your choice – talk about streamlined simplicity! Let the "service fee" or "platform fee" handle all the calculations for you, from handling fees to admin fees, processing fees, and convenience fees – you name it, we've got it! With this game-changing feature, fee management has never been easier. So go ahead, take control and ensure seamless transactions for your customers!

If the component fees aren't grouped

All of the component fees are calculated into one fee

In Addition to that, We've Also Improved..

Purchased by information in order report. We understand the importance of data relevancy for your orders and redemptions, and we've taken a vital step to ensure that the "Purchased By" information is always complete. Moving forward, if the customer name is empty, we will automatically utilize the recipient name of the order. This enhancement will streamline your processes and provide you with more accurate and valuable data.

Thank you for joining us on this fabulous journey of continuous improvement. We're beyond excited about the latest updates and enhancements, and we hope you feel the same way! If you have any questions or concerns, please reach out to us or your Client Success for assistance. Stay tuned for more exciting developments in the coming months, and get ready to sparkle and shine like the stars you are! Until next time!

Best Regards,

Tada Product Team

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