Hey there, Friend,
Greetings from our team! We’re excited to share a series of impactful improvements and updates designed to elevate your loyalty program experience and bring even greater value to your members.
These enhancements will roll out on Wednesday, July 2, 2025. Here are the details of what’s coming:
Enhanced Security: Auto Logout After Password Change or Reset
To enhance platform security, we’ve rolled out key improvements to how sessions are handled on both the Change Password and Forgot Password flows.
Auto Session Logout for Added Protection
- Change Password (from profile):All other active sessions will be logged out automatically while the current session remains active. A clear pop-up message will inform the user of this change.
- Forgot Password:All sessions, including the current one, will be logged out. Users must log in again with their new password.
These updates help reduce unauthorized access risks and align with industry best practices for account protection. Your security is our priority!
New Feature Release: Dashboard Access Management
We’re excited to announce a major improvement to the Tada Dashboard: Brand teams can now manage user access independently; right from the dashboard!
What's Changing?
Previously, all dashboard access requests had to go through Tada’s internal team, with a processing SLA of up to 3 working days.
Now, with the new Manage User Permission menu, your team can:
- Grant dashboard access to new users
- Modify or revoke existing access
- Manage permissions anytime, without waiting
What This Means for You
Save Time: No more waiting for manual processing — changes happen instantly.
Full Control: Your team can self-manage dashboard access as your organization grows or changes.
Operational Efficiency: Fewer touchpoints with support, more agility for your internal workflows.
Please Note
For all dashboard access setup still requires initial coordination with Tada. We’ll ask your team to nominate a trusted user who will be granted the authority to manage access moving forward.
Here’s how to use the Manage User Permission menu on the dashboard.
Add user
Create role
Change role
This feature is designed to save you time and provide greater autonomy in managing your dashboard users. If you need assistance with the initial setup, our team is always ready to help.
Thank you for embarking on this journey of continuous improvement with us! We're genuinely excited about these latest updates, and we hope you are too. If you have any queries or require support, feel free to contact us directly or get in touch with your Client Success team for additional assistance.
Best Regards,
Tada Product Team
