Redemption Approval feature helps you to avoid fraud and future suspicious redemption. It is clear that during the digital era fraud frequently happens, hence why this feature is needed to keep our loyalty program crystal clear. By using this feature, business owners can make sure which redemption fulfils the criteria.
- Customer Redeem their Point(s)
- Open Dashboard
- Go to “Order & Redemptions” Segment
- Go to “Waiting for Approval” segment
- Some redemption that does not fulfill all of the conditions which were decided will appear to be reviewed. It could be accepted or rejected if it looks suspicious or potential fraud.
- Then you can check the accepted redemption at the “Completed” section.