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Shop Feature

Sell your items / e-Voucher to your customer / members / reseller by using shop feature by Tada

Looking for a feature that enables you to sell products to your members / reseller digitally? With Shop feature. we’ve got you covered!

Your members deserve more privilege; either purchase your product with special price, or got an early-access to your limited edition items. With Tada, you will be able to create your own “official member e-commerce” for your brand. This will appear as Shop button in member card which enable them to buy and pay it via online.

Decide what items that you want to list, on what price, then let your members buy your products exclusively. In this catalog, you can offer member to purchase:

  1. e-Voucher (that can be used later in store), or
  1. Physical item (that will require you to send the product to customer address).
 

Brand can also provide lots of payment method for your member as Tada already integrated with several Payment Gateway, such as:

  1. Credit Card
  1. Manual Bank Transfer
  1. Cash on Delivery (COD)
  1. Bank Transfer / Virtual Account (Only for Indonesia)
  1. e-Wallet (OVO, DANA, GOPAY, LinkAja) (Only for Indonesia)
  1. QRIS (Only for Indonesia)
  1. FPX Online Banking, Cards and e-Wallets (Only for Malaysia)

Brand can create their own sub-account which enable the payment to be directly received to their bank account.

 

Brand can also provide lots of shipping method for your member (for physical items) as Tada already integrated with several logistics, such as:

  1. JNE
  1. Sicepat
  1. J&T
  1. Grab Express & Sameday
  1. GoSend Instant & Sameday
  1. Lalamove
  1. Your own internal courier
  1. Your own shipping (Regular)
 

Create order by Member / Reseller

Here are the easy way for the member to order in Shop feature:

  1. Open the membership card and then go to “Shop” menu
  1. Choose the store
  1. Choose the category & item that the member want to purchase
  1. Click “Buy
  1. Add the shipping address & choose the shipping method (only for physical items)
  1. Member can also use their voucher / promo code (if any & allowed by the brand)
  1. Click “Continue
  1. Choose the Payment Method
  1. Pay the order
  1. Member can get the e-Voucher directly after the order is paid (e-Voucher Order) or member need to wait until the brand process and ship the items (Physical Item Order).

Member can check the order status by clicking “See Transaction Detail” or member can check it in History menu.

Member may also received point from their Shop purchase based on their level / item purchased / total transaction purchased (if applicable) after the order is completed by the brand

 
Notion image
 
 

Manage & Process the Orders in Dashboard by Brand

Okay! Now that we have covered the ordering journey, let’s talk about how to process them. The first one is how to process orders using your own internal courier or your choice of third-party courier:

  1. Go to our Dashboard and click on the Orders&Redemptions menu
  1. Check on the New Order tab and click Confirm on the orders that you want to process
  1. After that, the order will move to the Need to be Sent tab
  1. Once the order is ready and you have shipped the package, click Process and input the courier name and the tracking number
  1. Now your order will move to On Delivery tab
  1. Once your order has been delivered to your customer, our Dashboard will detect the tracking number and the order will automatically move to the Completed tab. But if there should be any problem, worry not! You can still manually change the status to completed by clicking “complete” on the order while it’s still On Delivery tab
Notion image
 

Now if we are processing orders using the shipping method of the customer’s choosing, it’s even easier!

  1. Follow the same steps until the order is under the Need to be Sent tab
  1. Click Request Pick Up and the courier of your customer’s choosing will come and pick up the package
  1. The order will move to On Delivery tab
  1. Now you just have to wait until the order has been delivered and the order status will automatically change to Completed. So easy!
    1. Notion image
 

So now the order status will automatically be completed for both shipping method that uses third-party courier. No more manual work of tracking the order and completing the order status!👋🏻

 

Want to activate this feature?

Contact our Client Representative Team to activate the Shop feature. Selling is never been easier. 

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