Previously, the user & brand will be redirected to WhatsApp to be able to contact Tada. However, we saw that it was hard to track and monitor the complaints & issues for both of us. Therefore, we release a new live chat feature with the ticketing system so we can track & monitor the complaints & issues. This means, that we can improve our SLA & your satisfaction.
Just follow these easy steps:
- Open your membership card
- Click on the “Chat Us” button
- Tada! You have been connected to one of our team, tell us what you want to know 😛