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How Can I Contact Tada’s Team?

Have problems when redeeming vouchers? Or just have some questions about us? Here’s how you can contact us!

Previously, the user & brand will be redirected to WhatsApp to be able to contact Tada. However, we saw that it was hard to track and monitor the complaints & issues for both of us. Therefore, we release a new live chat feature with the ticketing system so we can track & monitor the complaints & issues. This means, that we can improve our SLA & your satisfaction.


Just follow these easy steps:

  1. Open your membership card
  1. Click on the “Chat Us” button
  1. Tada! You have been connected to one of our team, tell us what you want to know 😛
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