Dashboard Guideline
Browse the modules below to learn how the dashboard works.
Dashboard Access
Before using the dashboard features, users must log in through the following page: https://dashboard.usetada.com/login Enter your email address and password. Yo…
Insight
The Insight menu is a feature within the Tada Dashboard used to display various business performance data and reports in real time. Through this menu, users can monitor transaction activities, member growth, store perfor…
Loyalty Insight
Menu Loyalty Insight is used to display various data and reports required by brands. Available data includes revenue, transaction summaries, total redemptions, total top-ups, and other insights to help analyze loyalty pr…
Rewards Insight
The Rewards Insight menu is used to display various reward-related data and reports required by the brand.
Target Achievement Insight
The Target Achievement Insight menu is used to display various data and reports required by the brand regarding member target achievement programs.
Virtual Franchise
The Virtual Franchise feature in the Tada Dashboard allows brands to build a digital reseller or franchisee network through a link-sharing system. Through this program, franchisees can: Share the brand’s catalog or produ…
Point Insight
The Point Insight menu is used to monitor member point data, especially points that are approaching their expiration date. Through this menu, brands can view detailed information regarding points that will expire, helpin…
Members
The Members menu is used to view and manage member data registered in a brand’s program. Through this menu, users can monitor member information, transaction activity, membership status, and member loyalty levels toward…
Relationship Group
Campaign
The Campaign menu helps brands deliver information, promotions, and content to members through various communication channels, including Push Notifications, SMS, Email, WhatsApp, and perks within the Tada application. Th…
Catalog
The Catalog menu is used to create and manage product catalogs on the TADA Dashboard. The catalogs created can consist of Redemption Catalogs, Shop Catalogs, and Virtual Franchise Catalogs for programs operated by the me…
Transaction
The Transaction menu is used to view the complete transaction history of members within a brand. Through this menu, brands can monitor transaction activities comprehensively or search for specific transactions based on m…
Orders & Redemption
The Orders & Redemption menu is used to monitor all ordering and reward redemption activities performed by members through the Redeem, Shop, and Virtual Franchise features. Through this menu, brands can: View order statu…
Privileges Submission
The Privileges Submission menu is used to view and manage submissions submitted by members through privilege features, such as surveys and snap receipts. Through this menu, users can: View survey responses submitted by m…
Generate Card
E-voucher
The E-Voucher menu is used to manage, distribute, and monitor e-voucher usage for members through the Tada Dashboard. Brands can send e-vouchers through various channels such as S MS, WhatsApp, Email, and Push Notificati…
Notification Report
Menu Notification Report is used to monitor all notifications sent by the system to members through SMS, Email, and WhatsApp. Merchants can also resend notifications through this menu.
Stores
The Stores menu is used to manage all store or outlet data owned by the merchant. Through this menu, users can: Add new stores Manage outlet/store access Create cashier accounts Manage store status View store rating perf…
Dine In & Delivery
The Dine In & Delivery menu helps brands serve online orders through an order link that can be accessed by customers. In this menu, brands can manage categories, menus, delivery methods, and outlet operations for dine in…
Themes
The Themes menu is used to create a custom website that can be used by members who want to register without downloading the Tada application. Through this menu, brands can: Configure the card detail appearance Change men…
Withdrawal
The Withdrawal menu is used to monitor and process point-to-cash withdrawal activities performed by members. Through this menu, merchants can view the withdrawal list, process withdrawal requests, and reject withdrawals…
Earning Configuration
The Earning Configuration menu is used to configure additional rewards or points that members can receive based on specific activities or transactions. Through this feature, brands can define reward types, reward periods…
Bulk Top Up
The Bulk Top Up menu is used to add wallet balances to multiple members at once using phone numbers, User IDs, or card numbers as the primary identifier. This feature helps merchants distribute rewards in bulk more quick…
Promo
The Promo menu is used to create and manage promotions that can be used by members. Merchants can create new promotions, view ongoing and expired promotions, and manage promotion periods and usage terms. Promo codes can…
Analytic Integration
Analytic Integration menu is used to connect White Label Web (WLW) with the brand’s analytics platform. With this integration, brands can monitor website performance and visitor activity in greater detail.
Leads Generation
Menu Leads Generation is used to create member-get-leads programs, which allow members to share offers and receive rewards when they successfully acquire leads. Through this menu, users can create lead programs, manage o…
Mission & Activities
Menu Mission & Activities is used to create a series of missions and activities that members can participate in to earn rewards. Through this menu, merchants can create missions, manage tasks, and monitor member particip…
Activity Log
Unique Code Info
The Unique Code Info menu is used to view information related to QR Scan unique codes created by the brand. Through this menu, brands can check the status of unique codes, view the rewards associated with them, and suspe…
Billing
Menu Billing displays information related to the billing history issued by TADA to merchants every month. Merchants can view invoice details and download billing reports through the dashboard.
Manage User Permission
The Manage User Permission menu enables Super Admins to manage dashboard access and user permissions. They can add or remove users, create and manage roles, and assign menu access permissions based on each user's respons…
Process Monitoring
The Process Monitoring menu is used to monitor all document upload and download activities in real time through a centralized page. Through this menu, users can view progress, status, and process details without switchin…
Lock Account Center
The Lock Account Center menu is used to unlock user accounts that have been locked due to exceeding the maximum number of failed attempts for OTP verification, PIN validation, or QR code scanning. To access this menu, us…
Manage User ID
The User ID menu is used by brands that use a user number (user ID) as the primary member identifier, replacing phone numbers or email addresses. Through this menu, brands can perform bulk uploads of user IDs, reset PINs…
Deposit Balance
The Deposit Balance menu is used to monitor and manage deposit balances directly from the dashboard. In this menu, users can view deposit movement history, including balance additions and deductions resulting from mercha…