Earning Configuration

1. Open the "Earning Configuration" menu and select the "Bonus Rewards" sub-menu.

2. A list of previously created Bonus Rewards will be displayed.

Description:

a. Name: The title of the Bonus Reward.

b. Rewards: The reward granted by the Bonus Reward, which can be points or e-vouchers.

c. Max Rewards: The maximum number of rewards that can be granted.

d. Reward Period: The active period of the Bonus Reward.

e. Additional Criteria: Additional criteria used to grant rewards.

f. Status: 

• Upcoming: The Bonus Reward start date is in the future.
• Ongoing: The Bonus Reward is currently active.
• Completed: The Bonus Reward period has ended. 

g. Active: The brand can choose whether to enable or disable the Bonus Reward.

3. Use the "Search" or "Select Status" feature to filter the Bonus Rewards list.

4. Click a "Bonus Rewards Name" to view its details.

5. The Bonus Reward detail page will be displayed.

Description:

1. Rewards Detail

• Rewards Name: Name of the Bonus Reward.
• Reward Period: Active period of the Bonus Reward.
• Reward Type: Type of reward granted (points or e-voucher).
• Reward Expiry: Expiration date or number of days until the reward expires.
• Limit Number of Rewards Received: Maximum number of rewards that each member can receive within the specified period. 

2. Additional Criteria: Criteria used as conditions for granting rewards, including their respective values.

3. History Log

• Date: Date when the change occurred.
• User: User who made the change.
• Parameter: Available data fields.
• Values: Values of the available data fields. 

1. Click “+Create Bonus Rewards”

2. Select “Level Up Rewards”

3. Enter the “Rewards Name”

4. Specify the "Rewards Period", including the start and end dates of the Bonus Reward.

5. Select the "Rewards Type", either Additional Point or e-Voucher. Brands can provide different rewards for each level upgrade.

6. Specify the "Rewards Expiry" as either Days or Fixed Date.

• Days: Number of days before the reward expires after it is granted.
• Fixed Date: Specific date when the reward expires. 

7. Enable the toggle if there is a limit on the number of rewards a member can receive within one Bonus Reward period. Enter the maximum number in "Maximum Number of Reward Received".

8. Enable the "Set as Active" toggle to activate the Bonus Reward.

9. Define the "Additional Criteria" for the Bonus Reward.

Note: For Level Up Rewards, brands can specify which programs are eligible to receive the reward.

1. Click “+Create Bonus Rewards”

2. Select  “Birthday Rewards”.

3. Enter the “Rewards Name”. 

4. Specify when members can receive the reward:

• On Member Birthday Date: On the member's birthday.
• On Member Birthday Month: During the member's birthday month. 

5. Determine whether members must complete a transaction before receiving the Birthday Reward.

• If a transaction is required, brands can choose either a Top Up transaction or a purchase through the Shop feature.

6. Enter the "Rewards Period".

7. Select the "Rewards Type", either points or e-vouchers. Brands can provide different rewards for each level.
Available point calculation options:

• Fix: Members receive a fixed number of points.
• Multiplier: Members receive Y points for every X transaction amount.
• Percentage of Transaction Amount: Points are calculated based on a percentage of the transaction amount.
• Percentage of Points Received from Basic Conversion: Points are calculated based on a percentage of the points earned from the transaction. 

8. Specify the "Rewards Expiry" as either Days or Fixed Date.

• Days: Number of days before the reward expires after it is granted.
• Fixed Date: Specific date when the reward expires. 

9. Enable the toggle if there is a limit on the number of rewards a member can receive within one Bonus Reward period. Enter the maximum number in "Maximum Number of Reward Received".

10. Enable the "Set as Active" toggle to activate the Bonus Reward.

11. Add "Additional Criteria" if required.

Available Additional Criteria:

a. Transaction Amount: Transaction amount required to qualify for the reward.

• Is Equal To (=)
• Is Not Equal To (!=)
• Is Greater Than (>)
• Is Greater Than Equal (>=)
• Is Less Than (<)
• Is Less Than Equal (<=)

b. Program: Select eligible programs.

c. Store: Select eligible stores.

d. Excluded Store: Select stores that are not eligible.

e. SKU: Select SKUs that must be purchased to qualify.

f. Excluded SKU: Select SKUs that are excluded from qualification. 

How to Create Bonus Rewards - Custom Rewards

Custom Rewards are used to create Bonus Rewards beyond the standard Level Up Rewards and Birthday Rewards. They allow brands to create more complex reward scenarios.

1. Click “+Create Bonus Rewards”

2. Select “Custom Bonus Rewards”.

3. Enter the “Rewards Name”.

4. Specify the “Rewards Period”.

5. Select the "Rewards Type", either points or e-vouchers. Brands can provide different rewards for each level. Available point calculation options:

• Fix: Members receive a fixed number of points.
• Multiplier: Members receive Y points for every X transaction amount.
• Percentage of Transaction Amount: Points are calculated based on a percentage of the transaction amount.
• Percentage of Points Received from Basic Conversion: Points are calculated based on a percentage of the points earned from the transaction. 

6. Specify the "Rewards Expiry" as either Days or Fixed Date.

• Days: Number of days before the reward expires after it is granted.
• Fixed Date: Specific date when the reward expires. 

7. Enable the toggle if there is a limit on the number of rewards a member can receive within one Bonus Reward period. Enter the maximum number in "Maximum Number of Reward Received".

8. Enable the "Set as Active" toggle to activate the Bonus Reward.

9. Add "Additional Criteria" if required.

Available Additional Criteria:

a. Transaction Type: Transaction type used as the criteria for granting rewards. This criterion is mandatory to ensure rewards are awarded based on the corresponding transaction.

• Balance Topup
• Balance Redemption
• Wallet Topup
• Wallet Redemption
• Birthday
• New Subscription
• Subscription Renewal
• Level Upgrade
• Shop Transaction with External Payment

b. Transaction Amount: Transaction amount required to qualify for the reward.

• Is Equal To (=)
• Is Not Equal To (!=)
• Is Greater Than (>)
• Is Greater Than Equal (>=)
• Is Less Than (<)
• Is Less Than Equal (<=)

c. Program: Select eligible programs.

d. Store: Select eligible stores.

e. Excluded Store: Select stores that are not eligible.

f. SKU: Select SKUs that must be purchased to qualify.

g. Excluded SKU: Select SKUs that are excluded from qualification. 

1. Open "Earning Configurations" and select the "Bonus Rewards" sub-menu.

2. Click a "Bonus Rewards Name" to edit it.

3. Click the Edit button.

4. Modify the required information.

5. Click "Save" to save the changes.