Insight

1. Open the “Insight” menu. 

2. Select the filters, including start date, end date, and program name, then click “Apply filter”.

The dashboard provides 7 insight categories, including: 

a. Merchant summary: Displays a summary of a brand’s business performance based on revenue and total members.

• Revenue: Displays revenue data calculated from top up, wallet top up, new subscription, renew subscription, and shop transactions. Transactions paid using a wallet are not included in the calculation. 
• Allocated commission: Displays the total commission distributed by the brand to members through referral commission transactions. 
• Revenue from referral: Displays revenue generated from members who registered through the referral program and completed transactions such as top up, wallet top up, new subscription, renew subscription, and shop. Transactions paid using a wallet are not included in the calculation. 
• Members: Displays the total number of members with registered or pending status who activated their accounts within the selected filter date range. 
• Advocates: Displays the total number of members who have shared their referral link or member-get-member program at least once. 
• Referred who signed up: Displays the total number of members who registered through the referral program (member get member) and have a registered status. 
• Referred who purchased: Displays the total number of referred members with registered status who have completed top up, wallet top up, new subscription, renew subscription, or shop transactions. 

b. Revenue growth: Displays the revenue growth percentage of a brand. 

c. Member ranked by performance: Displays the top 5 members based on:

• Total transaction: Total transaction value generated from top up, wallet top up, new subscription, renew subscription, shop, redemption, and wallet redeem transactions. Transactions paid using a wallet are not included in the calculation. 
• Number of transaction: Displays the total number of transactions recorded in the system, including top up, wallet top up, new subscription, renew subscription, shop, redemption, and wallet redeem. 
• Total spending: Displays the total member spending from top up, wallet top up, new subscription, renew subscription, and shop transactions. Transactions paid using a wallet are not included in the calculation. 

d. Advocates ranked by performance: Displays the top 5 advocates, which are members who have shared their referral link at least once. The performance categories include: 

• Referred who signed up: Total referred members who successfully registered and have registered status. 
• Referred who purchase: Total referred members with registered status who have completed top up or wallet top up transactions. 
• Revenue generated: Highest revenue generated from referred members. 
• Allocated commission: Highest total referral commission received by the advocate. 

e. Store ranked by performance: Displays the top 5 performing stores based on: 

• Total transaction: Stores ranked by the highest total transactions. Transaction types included are top up, wallet top up, new subscription, renew subscription, shop, redemption, and wallet redeem. 
• Number of members: Stores ranked by the highest number of member registrations. 
• Average rating: Stores ranked by the highest average rating. 

f. Transaction summary: Displays a summary of transactions such as wallet top up, wallet redeem, purchase, activation, e-voucher redeem, and e-voucher expired. 

g. Most favorite items: Displays the items most frequently redeemed or purchased by members. Users can sort the items based on: 

• Redemption: Items most frequently redeemed by members. 
• Shop: Items most frequently purchased by members.